Hi, I have TM506 from Mobilicity but whenever I connect using XS++ i get this error message, can someone please help me? What is the issue here?
23:17:03| TURN OFF PHONE!
23:17:03| Hold 'C' button on phone and connect phone NOW.
23:17:03| You have 30 seconds...
23:17:03|
23:17:29| Baseband ID: C900
23:17:29| Protocol Version: 4.1
23:17:29| Warning: IMEI name does not match GDFS name (IMEI:NULL GDFS:n/a)
23:17:29| ...using GDFS name
23:17:29|
23:17:29| Profiling SEMC phone...
23:17:29| Platform: Unknown
23:17:29| OTP CID: 0
23:17:29| EROM CID: 0
23:17:29| EROM Color: n/a
23:17:29| IMEI: n/a
23:17:29| Phone ID: n/a
23:17:29| Region: n/a
23:17:29| CDA: n/a n/a
23:17:29| Firmware Version: n/a
23:17:29| EROM: n/a
23:17:29| Ready for operation!
23:18:24| ~~~~~~~~~~ Custpack information ~~~~~~~~~~
23:18:24| Custpack: AMERICA_2 (CDA102460/101) (K510)
23:18:24| Generic(non-branded) custpack: Yes
23:18:24| Allowed languages: en, pb, xl,
23:18:24| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
23:18:36| Sorry, your phone is NOT SUPPORTED
23:18:36| Error: Cannot send flash loader
23:18:36| Error: Flashing failed
23:18:38| Disconnected... Unplug the phone
23:19:15| Shutting down...